Volvo International Manufacturing (IM), a department within Volvo Group Trucks Operations (GTO), faced a growing challenge: how to upskill its global workforce to meet the demands of rapidly evolving technologies and Industry 4.0. Recognizing the limitations of traditional training models, IM partnered with DIDITRA to co-create a fully customized, interactive, and scalable learning experience called IM Academy.
The Opportunity
Volvo IM was already investing millions of SEK each year in employee development. The opportunity was not about increasing the budget, but about increasing the effectiveness of training by aligning it with real-world roles, improving engagement, and enabling continuous learning across countries and departments.
DIDITRA was brought in not just as a training provider but as a strategic transformation partner.
The Solution: IM Academy
Workforce Training Through Interactive Learning
DIDITRA developed IM Academy as a high-impact learning program grounded in Industry 4.0 principles and designed around how people learn in practice. It combined deep organizational insight with modern learning methods to deliver meaningful and measurable change.
Key features included:
- Gamified learning journeys to improve retention and motivation.
- Interactive modules tailored to employees’ daily responsibilities.
- Manager-led engagement to support a learning-first culture.
- Strategic localization of content by country, department, and seniority.
- Feedback mechanisms to continuously refine program effectiveness.
Seamless Integration Within Microsoft 365
Deploying new IT platforms in a global enterprise like Volvo is never simple. Complex ecosystems, security protocols, and scalability requirements often slow down or block adoption.
DIDITRA solved this by building IM Academy entirely within Volvo’s existing Microsoft 365 environment. This meant zero disruption to IT systems and immediate usability for employees. This approach delivered a powerful, custom LMS without introducing a single new external system.
The platform architecture included:
- SharePoint for structured content delivery.
- Microsoft Lists for real-time progress tracking.
- Power Automate for workflow automation.
- Power Apps for creating intuitive user interfaces.
Impact
IM Academy helped Volvo IM achieve:
- A fully scalable, modular training model for global operations.
- Stronger employee engagement through gamified learning.
- Seamless integration with the company's existing IT infrastructure.
- Clear alignment between training efforts and business goals.
- A cultural shift toward continuous improvement and digital readiness.
DIDITRA’s Advantage
DIDITRA’s strength was its ability to deliver an integrated solution that addressed both human and technical complexity. The team combined consulting, platform design, and transformation strategy to create a system that was deeply aligned with business needs and ready to scale.
This made DIDITRA not just a vendor, but a long-term capability partner for Volvo IM.
Looking Ahead
With the foundation of IM Academy in place, Volvo IM is positioned to lead in digital transformation. The organization now has a reliable and evolving mechanism to grow digital talent from within, across borders and roles.
DIDITRA Co-Founder & CEO
I was born in 1991 in Tehran, Iran. As a strategy and transformation activist who strives to make sustainable development the basis of the future world, my study and executive activities began in 2009 with a focus on two fields: social and economic development.
The spread of digital technology has led me to focus on developing industries and economic and social infrastructure using a digital transformation approach.
